Return Policy
You can return any order to us within 14 days of receiving it.
Product(s) must be returned in the original packaging, accompanied by any accessories and documents provided (notices, guarantees, return tags, certificates of authenticity). Any damaged, used, incomplete or soiled product(s) cannot be returned or exchanged.
Please note that an item cannot be exchanged.
Once your order has reached our workshop it will be verified. If the product meets our return conditions, you will be reimbursed to your original payment method. Any item that is returned damaged, used, incomplete, or soiled will not be refunded and will be sent back to you. Please allow 1-3 business days for all returns and exchanges to be processed.
To start a return, you can fill in the return form on the Return Form page, or at the bottom of this one. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at orders@loveisgood.store.